Due to the nature of downloadable products we offer no refunds at all, we hope you understand. Buying any item from our website should be reviewed carefully before buying, if there is any error or issue with the order please contact us via support@bellevebricks.com and we will do our absolute best to resolve the issue (in rare cases a download file might be missing and we will contact the appropriate designer to get the download file for you).
We also don’t offer refunds on custom designs and custom models as well as any other subsidiary products that we might service you with or deliver to you.
Contact us at {support@bellevebricks .com} for any questions related to refunds and returns.